Refund Policy

Last Modified: 23-04-2024

Introduction

At SazeAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our project, SazeAI, which utilizes OpenAI technology. By using SazeAI, you consent to the practices described in this Privacy Policy.

Welcome to Sazeai.com (the "Service") operated by AI-Q.in ("us", "we", or "our").

Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions ("Terms") govern all use of our Service and together with the Privacy Policy constitute your agreement with us ("agreement").

SazeAI understands that sometimes things don't go as planned. That's why we offer a 7-day money-back guarantee for our paid plans.

What is refundable?
You are eligible for a full refund if, within seven (7) days of purchasing a paid plan, you have used less than:
5,000 words of our Premium Quality feature
5 images generated by SazeAI

 

How to request a refund?
To request a refund, simply contact our support team within 7 days of your purchase. You can reach us by email at support@sazeai.com or through the support system inside user dashboard https://sazeai.com/user/ticket/add

 

What information will I need to provide?
When requesting a refund, please include the following information:
Your full name
The email address associated with your SazeAI account
The date of your purchase
A brief explanation of why you're requesting a refund (optional)

 

Processing time
Once we receive your refund request, we will review your account usage and process your refund within 5 business days. The refunded amount will be credited back to the original payment method used for the purchase.

What is not refundable?
Unfortunately, we cannot offer refunds for:
Charges incurred after the 7-day refund window
Unused words or images beyond the 7-day window
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us using the methods mentioned above. We're always happy to help!

For more details on our terms of service, please refer to our Terms and Conditions page